1. Introduction (“Welcome to MR CAR WASH website ServiceZonn.com”)  We are committed to protecting your personal information and your right to privacy. This policy explains how we collect, use, and safeguard your data when you visit our website https://servicezonn.com/ and use our appliance repair services.

2. Information We Collect We collect personal information that you voluntarily provide to us when booking a service, including:

• Name

• Phone Number (Verified via OTP for security)

• Email Address

• Service Address (For on-site repairs in Hyderabad)

3. Technical Safeguards  As a professional service provider, we implement high-level security measures to protect your data:

• SSL Encryption: Our website is secured with SSL (HTTPS) to ensure that all data transmitted between your browser and our server is fully encrypted.

• OTP Authentication: To ensure the authenticity of bookings and protect user identity, we use a secure Mobile OTP (One-Time Password) system for every service request.

• Database Security: Customer information is stored in secure, password-protected databases with access limited only to authorized personnel.

4. How We Use Your Information The information we collect is used strictly for:

• Scheduling washing machine and refrigerator repair appointments.

• Sending service updates and technician details via SMS or WhatsApp.

• Quality assurance and customer support follow-ups.

5. Third-Party Sharing We do not sell, rent, or trade your personal information with third-party marketing agencies. Your data is only shared with our in-house technicians to facilitate the physical repair service at your location.

6. Contact Us If you have any questions regarding this policy, please contact us at:

• Email: mallannaagent@gmail.com

• Phone: 9948488859

• Location: MR CAR WASH. Flat No. 11-9-83/1, Laxmi Nagar colony, SBI Colony Road, Kothapet, 500035 Hyderabad, Telangana.